ABOUT SHIFT

We have more than 100 years of combined experience implementing, configuring, and re-envisioning the world’s #1 sales and service platform.

Helping businesses achieve more

We’re passionate about Salesforce because we’re passionate about business and CRM excellence. As former Salesforce employees, we know the platform has limitless potential to transform organizations in virtually every industry.

We founded Shift because we saw too many businesses missing opportunities to derive more value from Salesforce because adoption rates were poor or because the system hadn’t been strategically aligned to the way they worked or the goals they needed to reach.

With 100 collective years of experience in implementing, configuring, and building on the Salesforce platform, we offer an unmatched level of domain expertise. That core expertise is complemented by a deep understanding of cloud technologies and real business needs. By balancing technical innovation with sound business acumen, we find solutions for your toughest challenges—many of which you may not even have realized were affecting your bottom line.

Extensive expertise in key verticals

A deep knowledge of Salesforce isn’t enough to deliver the greatest value to our clients. We need to know their industry, understand their needs, and be able to hit the ground running when they engage our services.

With years of experience in helping a wide range of industries gain a competitive edge in challenging markets, we’re able to bring a wealth of relevant experience to every engagement with a new client.

Our areas of greatest expertise include technology, manufacturing, media and communications, healthcare, the nonprofit sector, and professional service providers including consultancies, law firms, real-estate agencies, and engineering.

A different kind of consultancy

Our consultative approach is designed to engage you more effectively, articulate your requirements more accurately, and give you more opportunities to review, test, and provide input. This agile, collaborative approach gives you more control and greater visibility into the process at every phase.

Just as important, it results in an end result that reflects your organization’s needs, values, and long-term objectives.

Serving US, Canadian and global businesses

Headquartered in Toronto, Canada, we also maintain a local presence in Vancouver and New York. We work on site and remotely to deliver consultation, deployment, training, and support services to clients all over the world.